The Wisdom of the Mail Community

Written by Tom Lynch, Business Manager, AOL Mail

In an effort to provide our users with more robust product support options, we are pleased to announce the recent launch of the Mail Community Help Center (CHC). Powered by Yedda's platform, the CHC allows users to pose questions directly to the AOL Mail community in an open forum. Once a question is posted, any AOL user can log in and provide an answer. Answers are then rated thumbs up or down by users. The best rated answers will be listed at the top.

Designed with users in mind, the site contains three easy to navigate pages, each dedicated to a different topic. The page topics are as follows:

- FAQs

- How to Get the Most Out of Mail

- Options for User Support and Assistance




Included on each page is a set of featured questions and answers which look to address the most common questions being asked. The pages can be accessed from the links listed here under the Favorite Sites section or through the Email section on AOL's online Help site.

So take some time to explore and enjoy the site. And while there, go ahead and answer a question or two if you're so inclined.