Thursday, July 26, 2007

Emails with color?

Which color do you prefer?

Below are six screen shots of the top-left corner of the Web Suite in different colors. Which of them would you prefer to read your emails in?

I like a few of them, but the second one (blue) is my preference. Which one is yours? The first one? Second or third one?... Maybe a different one for each day of the week? :-) Want the ability to choose yourself? That's what we're planning on actually.


Tell me which one you like the best by leaving me a comment below. Don't tell anyone I showed you this exclusive "preview"--these pictures haven't been officially disclosed anywhere yet. :-) And thanks for choosing AOL.

PS: I’ve been out of the office for the past 5 days and just got back online, so I’ll be replying to comments and direct emails soon. Thanks for being patient.

Tae
“The AOL Mail Blog Guy”



Tags: AOL Web Mail Web Suite Skins Colors

Thursday, July 19, 2007

How to email faster & easier

Hi,

There are many, many new keyboard short cuts in the Web Suite that are handy, but there are 5 that every Web Suite user should know about. These will not only help you save calories, but also help your index finger and mouse last longer. :-) Seriously, they help you read, compose, and send email faster, which are the repetitive things we do often.

Notes: Your mileage may vary depending on which browser you use; these may work in other browsers, but they are intended for Internet Explorer 6/7 and Firefox. Mac users, should substitute the Apple key for the Ctrl key below.

To Write an email quicker while in the Inbox or any folder:
Just press Alt-W, which is short for Write email. (while holding down the Alt key, press the letter W)

To Reply to an email quicker while reading an email:
Just press the R key by itself (short for Reply). Guess what it is to reply to All? The A key of course--see how logical we made it?

To Forward an email quicker while reading it:
Just press the F key by itself (short for Forward of course).

To mark an email as New:
Just press the N key by itself (remember, emails marked “Keep as New” are never auto-deleted in AOL-branded accounts; AIM-branded accounts keep emails forever without any action).

And my favorite, to Send the email quicker:
Press Ctrl-Enter (while holding down the Ctrl key, press the Enter key)

There are another 50+ short cuts available in the Web Suite. If you want to see the full list of them, send me an email (websuiteblog at aol dot com). The list is too long to post here.

After you try these keyboard short cuts for a few days, you’ll love them. Enjoy managing your emails a bit faster.

Tae
“The AOL Mail Blog Guy”


Tags: keyboad, shortcuts

Wednesday, July 18, 2007

Panels, Panels, and more Panels

Written by guest blogger Jeremy, Product Manager, Mail Business Operations

What is a Panel you may ask. A Web Suite Panel is a “drawer-like” (can be opened or closed) portion of the Web Suite on the right side of the screen. The Panel area contains various content that makes the Web Suite even more handy (think Swiss Army Knife). Currently there are the People, Events, TMZ, and To Do Panels but there are more coming soon. As Tae has announced before here, one of the newer Panels is the AIM Panel that’s being beta tested now; the next release will add even more functionality to that AIM Panel.

So what other new Panels will be coming in the future? Many of you have asked for an easier way to access other services, so we’re adding a new Directory Panel. This panel will easily take you to other great areas, to see TV/movie times, sports news/scores, business news, music, shopping, etc. See the screen shot below for a sample of what’ll be available in the Directory Panel.



If you’re looking for something a little more fun, then you can have the new Quote of the Day Panel shown. This panel will show popular quotes from famous people. If you ever wished Ralph Waldo Emerson sent you an email, you can read off his quote and pretend he wrote it for you.



The Panels area offers a great way to spice up the Web Suite. We are actively creating many more panels that satisfy your different wants and needs. Some of the new upcoming Panels will be: News, Entertainment, Technology, Business, Sports, and Weather to name a few.

Future plans also include creating a way for users to create their own, or import other 3rd party widgets. If there’s a particular Panel idea you’d like to see, or know of a great 3rd party widget you’d like to add, tell us about it. We’re listening. We’ll try our best to base what gets added, on your input.

Thanks and enjoy the great new Panels coming your way (coming within a month or so).

Jeremy

Friday, July 13, 2007

New AOL 9.1 Beta available now

The Web Suite and the AOL Program (also known as "installed-client") both access the same email accounts, just through a difference look-and-feel. For those of you who also use the installed AOL Program on Windows, did you know that there’s a new beta version 9.1 with the following changes?

The ability to browse the web without signing on when you have a broadband or third-party dial-up connection.
An Inbox-style mailbox with unlimited storage.
Increased flexibility, with the addition of Express and Customized installation options.
The ability to easily find and add RSS Feeds to your Favorites while browsing.
Increased safety while web browsing with SurfLight™, which automatically warns you of malicious or suspicious websites.
Quick access to the latest News by clicking or hovering over the newly added News icon in the Toolbar.
Details about the new version are in the FAQs.

I’ve been trying out the new beta version and it looks great. Give it a try. You can use both the Web Suite as well as AOL 9.1 and switch back and forth on-the-fly.

Enjoy!

Tae
“The AOL Mail Blog Guy”

Friday, June 29, 2007

How will the new Apple iPhone(TM) work with my AOL/AIM Mail service?

It’ll work perfectly! Unless you’ve been living under a rock lately, you probably know that the new Apple iPhone comes out tonight at 6pm. If you’re one of the lucky folks who get their hands on one, know that it’ll work straight-out-of-the-box with your AOL or AIM mail account without any configuration. You’ll be able to read and send emails directly from the Apple iPhone. I wanted to briefly tell you how it will work, and as soon as I see one personally (hint, hint, anybody?), I’ll elaborate on it further.

It’s real easy to read and send emails from the Apple iPhone, as well as to set it up. All you have to do is enter in your AOL or AIM screen name and password in its email program, and that’s it! It knows what to do from there (knows which servers to go to). Now, if you have a My eAddress account, you can use the following server names to configure the Apple iPhone manually. AOL offers both IMAP and POP3 services for free. You probably paid a pretty penny for the Apple iPhone—no need to pay any more with AOL. (Did I mention that your AIM and My eAddress accounts now have unlimited storage for free!)

Incoming mail servers:
IMAP: imap.aol.com or imap.aim.com Port #: 143
POP3: pop.aol.com or pop.aim.com Port #: 110

Outgoing mail servers:
SMTP: smtp.aol.com or smtp.aim.com Port #:587

Technically, you can use the same info above to configure most email-enabled cell phones or email programs for use with your AOL/AIM mail account.

Enjoy and let me know if any of you were one of the lucky ones who got an Apple iPhone.

Thanks for choosing AOL,

Tae
“The AOL Mail Blog Guy”

Thursday, June 28, 2007

The new AIM Panel

Hi everyone,

Have you noticed the new, subtle, but convenient changes in the Web Suite? There was a new update recently that contained a bunch of new features as well as the new AIM Panel. When I say the Web Suite released an update, that means that our web site was updated, so that your browser runs new software when you access your account—no software is installed onto your computer.

If you want to check out the new beta AIM Panel, you have to use a different web address to see it. It’s an open, public beta, and you can give it a try without virtually any risk. It is at: http://beta.webmail.aol.com. The normal version of the Web Suite is still at: http://mail.aol.com. The two versions are almost identical, but the beta version has the AIM Panel turned on and you can switch back and forth between them whenever you want. I wrote about the AIM Panel in more detail here.

Below are some of the highlights included in the new update that everyone got:

  • New separate AIM Panel (in beta version only for now).
  • The rest of the features below are in the normal (aka new or standard) version of the Web Suite too.
  • AIM-branded and My eAddress accounts now have unlimited storage (was 2 GBs before).
  • More ways to get to your emails. FREE POP3and IMAP access to your account so that you can use an email program, such as Outlook or Thunderbird to get to your emails. Under Settings | General.
  • Can sort by various columns in the Contacts list (in the full Contacts list on the left side). Click on any column to sort by it.
  • Ability to right-click a column heading in the message and contacts lists to select desired columns to display and change its width that’ll remain even after re-logging in. See the following screen shot of the columns available in the message list:



  • As you can see above, we’ve re-added the email size column in the Inbox (some of you really wanted this back).
  • Easily transfer email and addresses from other email services to your AOL/AIM account. Under Settings | Accounts.
  • An indicator (buddy icon) in relevant places, so that you can see whether the sender is online and available to chat instead of email.
  • A new setting to always show full headers in the Read Message window. Under Settings | General.
  • Enhanced and improved keyboard shortcuts (CTRL and ALT keys no longer required in most places). Detailed list can be found here.
  • Improved context menus (right-click menus).
  • Remembers the settings for re-located or width adjusted columns in message lists (such as Inbox, Sent). Drag a column to change its positionor adjust its width.
  • Closing the Panel on the right side, will keep it closed, even when you log in again.
  • Shift-clicking a range of emails now selects all of them in between (put a check mark in the first one before shift-clicking). CTRL-click pops open the email in a new browser window. Handy, huh?
  • The print icon is back in the Read Message window for some browsers that were missing it before. We just couldn’t squeeze it all into the previous release.
  • Improved handling of freezing browsers with a recent Microsoft Windows update and improved experience of popup windows when a popup blocker is found.
  • In printed emails, show any attachments that were included.

I, and the entire mail team, hope you enjoy the new version as well as check out the new AIM Panel. If you have any suggestions on the AIM Panel or any of the new features, please let us know. Please provide beta feedback here.

Thanks for choosing AOL.

Tae
"The Mail Blog Guy"

Monday, June 25, 2007

The New AIM Panel is coming this week!

Hi,

Later this week, we'll be unveiling the new AIM Panel in the Web Suite! (on 6/28) This is the highly-anticipated feature that's been talked about by the press recently and it'll be available for you to see it very soon. We'll be beta testing the next version of the Web Suite, which contains this new AIM Panel. The only way you'll be able to see it is by clicking a link after it's released--it will not automatically show up in your account. As usual, you can always switch back and forth between the upcoming beta version of the Web Suite and the version you are using now.

Some of the details of the new AIM Panel include:
* A new Panel on the right side of the screen, which can be slid open or closed
* You can set your availability and away message
* Independent login for the Web Suite and AIM - just one click away
* Allows multiple chats in the same window
* Presence Icons in the message header so that you can IM them with a real-time reply instead of email
* All the Panels on the right side can be closed and its opened/closed state will be remembered the next time you log in
* Supports most of the main features available in the full AIM program, such as custom Away Message
* Works with the Linked Screen Name feature


Below is a screen shot of the upcoming AIM Panel and what a chat window will look like. As most things in technology, it'll be refined as we receive your feedback on it, so let us know what you think by leaving a comment here.


Although unrelated to the new AIM Panel, there is now full support of both IMAP and POP3 for accessing your account using an email program, all for free. Some companies charge extra for that service.

'Til next time,
Tae