Sunday, September 16, 2007

Which version of web mail should I use?

Hi,

Some of you have emailed me asking which version of the two new Web Suites you should use, so I thought I'd shed some light on that subject here for everyone to read.

Since late August, a new Basic version of the Web Suite was added to the product line, which is mainly intended for users who are on older computers or slower internet connections. The Basic is a "lite" version, meaning that it's smaller, faster, and more streamlined for doing just the basics of email. See how we got that name? :-) What that means though is that there are some features intentionally left out, in order to focus on speed. As this new Basic version grows, we'll be adding more convenience features.

If features is more important to you than speed (yes we're working on making it so that you can "have your cake and eat it too"), then the Standard version is for you. As long as you have a modern computer with a fast internet connection.

Below is a table that summarizes the recommended Web Suite, for different situations.



Direct access methods to your mail account:

Web Suite Standard - http://mail.aol.com

Web Suite Basic - http://basic.mail.aol.com

Notes:

When logging in, the actual connection speed is checked. If the speed isn't fast enough, you will see an option to use Basic if you haven't been logged in within 30-seconds. But you'll still be taken to the Standard version if you simply wait. If the Basic version is desired after you've logged in, the "Basic Version" link at the bottom of the screen can be clicked.

(1) Users with modern computers with compatible browsers and fast connection speeds can also use the Basic version too. Click the Basic Version link at the bottom of the screen when logged in. Bookmark the above links for faster access.

(2) Users can also use the Standard version if features are more important than speed. Click the Standard Version link at the bottom of the screen when logged in (compatible OS and browser are required otherwise link will not be displayed).


PS: I know there have been some reports of the Basic version being slower for some of you than the Standard version. If you're experiencing this consistently, please email me details about your system so that we can help you with that probably-resolvable issue.

Enjoy and thanks for choosing AOL,

Tae Kang

"The AOL Mail Blog Guy"
http://mailblog.aol.com
Keyword: Mail Blog

1 comment:

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